FAQs
A little more clarity.
Pricing, what’s included and how it works. If you can’t find your answer, send us a message.
Good questions
Before we begin.
Every project is a little different. If you’re wondering whether we’re the right fit, just ask.
Will the website be designed specifically for my business?
Yes. We shape the design, page flow and content priorities around your business, the people you want to reach and the look you want. We’ll share the direction with you and refine it together.
What kinds of businesses do you work with?
We work with independent businesses and growing brands, with a particular interest in beauty, wellness, hospitality and customer-focused local businesses.
Do I need to have everything planned before I get in touch?
No. A rough idea is enough to start. We can talk through what you need, what you already have and what still needs deciding.
How much does a website cost?
One website package, tailored to your business. Pay £997 for the build and add optional Website Care at £49/month from launch, or pay £149/month for 12 months with the build and care included. The monthly route has a minimum total of £1,788. We agree your pages, features and launch plan before work begins. Prices include VAT where applicable.
What does the £49 Website Care plan include?
Hosting, one standard .co.uk or .com domain registered in your name, one professional email mailbox, routine technical upkeep, contact-form checks and email support for your existing website. We also handle small updates to your existing text, photos, prices and opening hours. New pages after launch, redesigns, additional features, premium domains and paid booking-platform subscriptions are quoted separately.
Is a professional email address included?
Yes. We set up an address on your domain, such as hello@yourbusiness.com, and a branded email signature. Website Care includes hosting for one standard mailbox that can send and receive email. If you choose the £997 build without care, setup is still included and you pay your chosen email provider directly. Extra mailboxes, storage upgrades and existing inbox migrations are quoted separately.
What finishing touches are included?
We add click-to-call and WhatsApp links, social links and a map or directions link where useful for your business. Your logo becomes your browser icon, and we create a branded preview for when your website is shared. We also set up your page titles, descriptions and sitemap, and create a matching email signature. Booking links connect to a system you already use.
How do monthly payments work?
Your first £149 payment is due before work begins, followed by 11 further monthly payments. The 12-payment commitment totals £1,788 and includes the website build and care. There is no separate setup fee.
What happens after the first 12 payments?
Your build is fully paid. You can continue Website Care at £49/month or request your website files and arrange your own website and email hosting. Ongoing care is optional, billed monthly and can be cancelled before your next billing date. Your domain and supplied content remain yours.
What do I need to provide?
Tell us about your business and share your logo, photos, services and any existing content. We write the site wording from your brief and agree the page structure, design direction and launch schedule with you. Two rounds of design changes are included. Booking links connect to a system you already use; custom booking software and online shops are outside this package.
Can my website work well on mobile?
Yes. Every design is planned to be clear and easy to use on phones as well as larger screens.
Your next chapter starts here
Ready for a Sick Site?
Get Started Book a free callBook a free call or send your brief. We’ll agree the details before you pay.